Terms & Conditions

1. General Information

These Terms & Conditions apply to all purchases made through the Highlander Banqueting website. We reserve the right to update or modify these terms at any time without prior notice, so please review them regularly.

2. Shipping Policy

• UK-Only Shipping: We currently only offer shipping within the United Kingdom. We do not offer international shipping at this time.

• Shipping Costs: Shipping costs are calculated at checkout based on the delivery address and size of the order.

• Processing Time: Orders are processed within 1-2 business days. You will receive an email notification when your order has shipped.

3. No Return, No Refund Policy

• No Returns: Due to the nature of our products, we do not accept returns. Once an order is placed and processed, it cannot be returned under any circumstances.

• No Refunds: All sales are final. We do not issue refunds, except in cases where there is a mistake with the order (e.g., incorrect item shipped) or a product is damaged during shipping. In such cases, please contact us within 7 days of receiving the order for resolution.

• Damaged or Incorrect Items: If you receive a damaged or incorrect item, please notify us immediately at [contact email] with photos of the item and packaging. We will review the situation and, if necessary, send a replacement.

4. Payment Terms

• All payments are processed securely through [payment processor]. We accept all major credit and debit cards.

• Payments are due in full at the time of purchase.

5. Privacy & Security

We respect your privacy and are committed to protecting your personal information. For details, please refer to our Privacy Policy.

6. Intellectual Property

All content on our website, including but not limited to text, images, logos, and designs, are the property of Highlander Banqueting and are protected by copyright laws.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

8. Contact Us

If you have any questions about our Terms & Conditions, please contact us at [contact email].

By purchasing or using our services, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.